1. Customized products cannot cancel orders
Custom packaging cannot be resold for a second time, so all custom products of the company cannot be cancelled, refunded or returned for any reason after payment by the buyer. If the loss caused by the buyer’s refund of the return of the company, the buyer will bear.
2. Legitimacy of packaging production
Buyers must ensure that the printed materials provided, the printed content (including text, trademarks, designs) must not infringe on the copyrights of others, nor violate the relevant laws and regulations of the state.
3. Product quality acceptance
The color difference of the color printing products shall not exceed 10% of the sample, the allowable error of overprinting shall be less than 0.2mm, and the cutting tolerance shall be less than 5mm.
4. The package quality objection period is 7 days
After the buyer receives the goods, it is necessary to carefully check the quantity and quality of the package before signing. If there is any objection to the quality of the package, it must be submitted within 7 days after the receipt of the shipper. If the product is overdue, the product meets the quality requirements and cannot be returned. goods.
5. Short overfill
The delivery quantity agrees to allow a short overage of 5% plus or minus. In case of overflow, the buyer can receive over-loaded goods at the unit price. If the short-term is within 5%, the company shall refund the buyer the corresponding amount according to the unit price, but no additional amount is required.
6. Design manuscript
If the company provides free file modification and packaging design services for some packaging orders, it only provides jpg format file confirmation, does not provide source files, and does not sell copyright and copyright.
Return policy for non-customized packaging can refer to: Return policy